Helpful advice from the Snug sleep experts - All Questions

Please select a question below:


Comfort is very subjective. There are lots of different "feels" so we recommend you try a few out and see which feels best. Here's a guide to our number snugness ratings.


1 - Soft/Gentle - Best for side sleepers

If you sleep on your side and like the feeling of being cocooned these may be your best option. 

2 - Medium - Best for sleeping in several positions 

If you change positions whilst you sleep from your side to your back or are a side sleeper who prefers a firmer feel.

3 - Medium/Firm - Best for back or side sleepers 

If you change positions whilst you sleep from your side to your back.

4 - Firm - Best for back or front sleepers 

If you prefer to sleep on your back or on your front you may prefer these mattresses which offer the right support.

5 - Extra Firm- Best for back sleepers 

Our firmest level of support also sometimes referred to as an orthopaedic mattress offers very firm support.



Single: 3' x 6'3" (90cm x 190cm)

Small double: 4' x 6'3" (120cm x 190cm)

Double: 4'6" x 6'3" (135cm x 190cm)

King: 5' x 6'6" (150cm x 200cm)

Super king: 6' x 6'6" (180cm x 200cm)



Always refer to the manufacturer's instructions. However, unless you have purchased a 'No Turn' mattress we recommend that during the first six months of use, your mattress should be turned every two weeks and then monthly thereafter.

You should alternate between turning the mattress over and rotating it from top-to-tail to ensure even settlement. If your mattress has handles, use these to position it on the divan base.

Do not allow the mattress to bang or fall against the side of the divan, as this may damage the spring system.



It is recommended that you change your mattress every seven years. After this length of time, it will have been subjected to more than 20,000 hours of wear and tear. That's bound to have taken a toll! So, if you're wondering whether it's time to replace your mattress, the first thing you should consider is how long you've had it.



A mattress topper is an extra layer of cushioning that goes over your mattress before you put your bed sheets on. They provide additional support and comfort, while also making your bed feel more luxurious and cosy.



  • All our mattresses carry a minimum warranty of 5 years
  • Our mattresses are designed to work to their optimum level when paired with one of our divan bases or one of our bedsteads. If a mattress is used on a base that is not compatible or a bedstead where the gaps between the slats are greater than 70 mm, it will not be protected under the terms of our guarantee
  • The guarantee does not apply to settlement of fillings
  • We reserve the right to refuse to collect and/or dispose of any unsanitary mattress or divan base
  • If a mattress and base has been purchased then only the faulty element is covered – i.e. either the mattress or base
  • Please follow the care instructions supplied by the manufacturer, otherwise the guarantee maybe be invalid
  • Your guarantee is for domestic use only by you or your family. If there’s evidence of product abuse, misuse, animals have been allowed to sleep on the product or other pet damage your guarantee will be void.



A mattress with generous layers of comfort fillings should be expected to demonstrate ‘body impressions’ and is an indication that the mattress is performing correctly. Similar to a good pair of leather shoes, a new mattress will ‘relax’ and take on the shape of the user.

The extent to which the mattress will show signs of settlement depends on a number of factors such as the weight of the user, the amount of fillings, the type of fillings, the firmness of the mattress, whether the mattress is two-sided or single sided. Larger size mattresses such as super king size (180cm wide) and king size (150cm wide) will show signs of settlement more so than a smaller size mattress. This is because there is a wider area in the centre of the mattress that doesn’t get used and the fillings don’t become compacted. This ‘ridge in the middle’ accentuates the sleeping areas either side of it where the fillings will have settled or compacted during the night. The Furniture Industry Research Association (FIRA) provide guidelines which suggest the settlement of up to 4cm is acceptable for a mattress that is 5 years old. I addition settlement depth may be higher when the mattress has been recently used as the mattress will recover some height by the time it is to be next used.

Whilst these body impressions can be quite noticeable, they are not necessarily a sign that the mattress support has failed. A mattress that has collapsed will be very evident. There will be a distinct lack of support, almost a sensation that you can feel right through to the bottom surface of the mattress.

We recommend to prolong your mattresses life and minimise the effects of settlement you follow the care instructions supplied by the manufacturer. This will include rotating the mattress 180 degrees on a no turn mattress and turning and rotating a traditional turn-able mattress on a regular basis.

One of the best mattresses that avoids settlement is a Dunlopillo mattress with a 100% pure latex core. Settlement issues are reduced as the pure latex core will only loose around 2% of its overall height during its lifetime. Their Mattresses and beds are guaranteed for 8 years. They require no turn and even no rotation of the mattress due to its resilience.



A duvet’s tog rating indicates the amount of warmth it provides; the higher the tog, the warmer the duvet.



Duvets come with their own scale of warmth called a 'tog' rating, and thicker doesn't necessarily mean warmer. The tog rating refers to effectiveness of a material's thermal insulation, using an ascending scale ranging from cool and lightweight low tog duvets up to the extra cosy duvets.

Ratings from low to high: 4.5 tog, 6.0 tog, 7.5 tog, 9.0 tog, 10.5 tog, 12.0 tog, 13.5 tog and 15 tog.

4.5 Tog - A lighter duvet, perfect for using during summer months or in warmer climates.

7.5 Tog - A lighter duvet, perfect for using during summer months or in warmer climates.

10.5 Tog - Ideal for spring and autumn, or for using year-round in a home with central heating.

13.5 Tog - Suitable for colder months or if you prefer a really warm and snug duvet.



There are two types of filling when it comes to duvets: natural and synthetic. Opt for a synthetic duvet if you suffer from allergies, while natural duvets are lighter but still equally as warm.


Natural fillings

Natural duvets are soft and allow your skin to breathe more easily compared to synthetic materials. They are usually filled with either feather (duck or goose) or down.


Down-filled duvets: Normally made with fluffy feathers from the breast area of the bird, they are usually lightweight and offer the best level of warmth. Hungarian, Swedish or Canadian down are popular options because the down from these chilly locations is naturally designed to keep warm in extremely cold weather.


Feather-filled duvets: Usually less expensive than down options but heavier, as the feathers are larger, stronger and more robust.


Silk: This is a great option for those who suffer from allergies but still want a natural filling. It’s lightweight, durable, hypoallergenic and regulates your body temperature by trapping warm air next to you in the cold and drawing it away from you when hot. It can even cope with the washing machine and tumble dryer.


Wool: Another natural alternative, wool is great at trapping air because of its chunky structure. And as well as being naturally hypoallergenic, it helps regulate body temperature by wicking away excess heat and moisture when necessary.


Synthetic duvets

Synthetic duvets are great options for those who are allergic to feathers, down or dust mites as they are often hypoallergenic. The synthetic fibres also wick away sweat and can be washed much more regularly than natural fillings. They can be categorised as hollowfibre or microfibre.


Synthetic fillings

Hollowfibre: The duvet is filled with hollow fibres so it can easily trap warmth, but they’re thicker and more wire-like than microfibre. These options are hardwearing and often coated with an anti-allergy treatment.

Microfibre: Extra fine fibres are used to create a high-quality duvet that feels as luxurious as natural down options. They’re also lighter than feather-filled duvets.