Price Match Promise
Terms & Conditions
As we have shops and websites giving you the customer a greater flexibility in how and when you buy from us, the level of service we offer can’t therefore be equalled by online or mail order only retailers such as Amazon or Ebay and it is for this reason we RESERVE THE RIGHT not to match their prices. In cases like this it will be at a managers discretion.
The competitor must have the item in stock or displayed in store. Delivery charges are taken in to account when comparing prices. The price promise does not apply to competitors clearance lines or discontinued stock lines.
We define our local area as a 20 mile radius from our stores.
We match prices publicly available to all customers based on those displayed in a shop or on a bricks and mortar stores website, or the first price quoted to us over the phone. The price has to be an identical product in terms of make, model, size or colour. We match bundles (ie Table & chair sets, room deals etc on a case by case basis, and we don’t match special prices that only apply to certain customers such as account holders or discount club card members. We don’t match prices available only available via 3rd party websites or with voucher codes. We also reserve the right to refuse a price promise where the price quoted on a competitors website may have been priced in error, for example the case where M&S priced a recliner chair at 50p rather than £700.
We will always endeavour to match a price where we can.
Please contact us if you would like to know more about our price promise